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ConsultOnline

ConsultOnline blog

Ideas for better planning consultation

Insights on public consultation, community engagement and planning communications.

Residents at a village hall drop-in, one person scanning a QR code on an exhibition board with their phone
EngagementMobile

One page for every way to take part

A consultation website can offer surveys, maps, ideas and drop-in sessions. The Take part page brings them together, so residents can see their options and choose one that suits them.

Accessible consultation interface with contrast controls, text sizing, mobile layout and assistive input cues
AccessibilityMobile

Building accessible consultation tools: more than just compliance

Accessibility in public consultation is not just about WCAG standards. Here is how ConsultOnline 2.0 is designed to support more inclusive participation, alongside the work consultation organisers still need to do.